M-60, D-65IRXT, M-80x BLACK, D-55IRxt, M-80xt, M-80 BLACK, M-80xd

Missing Plot Stalker software CD

  1. Here is the link where you can download the software directly from our website. Please note: the Plot Stalker software is compatible with Windows-based computers only. Download the software here.

Cannot load Plot Stalker software on PC (EXAMPLE: I have installed the software and am receiving the following error: component ‘comdig32.ocx’ or one of its dependencies not correctly registered: a file is missing or invalid.)

  1. Uninstall and reinstall it again. If that doesn’t help, right click on the program’s shortcut on your desktop. Then click on the troubleshoot compatibility tab and follow the instructions from Windows. Be sure you are running the PC as the administrator. If this does not resolve the issue, you will need to contact Customer Service at 1-800-653-3334 for further assistance.

Cannot load Plot Stalker software on Mac

  1. The Plot Stalker software is not compatible with Macintosh computers. To view your Plot Stalker videos, simply change the .MLT extension to .AVI and you should be able to view your time lapse videos perfectly.

Unit will not power up

  1. Replace batteries with quality, standard alkaline or lithium batteries such as Energizer or Duracell.
  2. If unit will still not power up, please send in for repairs.

White Pictures

  1. Make sure camera is facing North/South. If pointed East/West the unit will pick up the rising and setting sun, which can cause white pictures.
  2. White pictures can be caused by the sun and changes in light level around your camera. If the camera is shaded, but the subject is in bright light, it may flash and overexpose the subject. Try moving the camera to another tree or aim it in another direction.
  3. If this does not resolve the issue, please send in for repairs.

Draining Batteries

  1. Cold weather will impact your batteries and can cause them to drain power or freeze. Please see additional information on Freezing Temperatures and Batteries.
  2. Replace batteries with quality, standard alkaline or lithium batteries such as Energizer or Duracell.
  3. If this does not resolve the issue, please send in for repairs.
Rating: 2.25