Game Spy D-55, D-55IR , I-35

Unit will not power up

  1. Replace batteries with quality, standard alkaline or lithium batteries such as Energizer or Duracell.
  2. If unit will still not power up, please send in for repairs.

Pictures taken by my camera are scrambled

  1. When the camera is in AUTO, make sure the screen reads AUTO  P:0000/####, where the # are positive numbers. If you get  P:0000/0000, the card is not compatible and the camera will not take a picture. You will need to erase the card from the camera first.
  2. If this does not resolve the issue, you will need to get a new card and keep it formatted to the camera – do not delete any files from the card anywhere but on the Moultrie camera. If you delete any files from a computer or other camera, it reformats the card and may become useless in the Moultrie camera. Bad formatting can cause the pictures to appear overlapped or scrambled

White Pictures

  1. Make sure camera is facing North/South. If pointed East/West the unit will pick up the rising and setting sun, which can cause white pictures.
  2. White pictures can be caused by the sun and changes in light level around your camera. If the camera is shaded, but the subject is in bright light, it may flash and overexpose the subject. Try moving the camera to another tree or aim it in another direction.
  3. If this does not resolve the issue, please send in for repairs.

Draining Batteries

  1. Cold weather will impact your batteries and can cause them to drain power or freeze. Please see additional information on Freezing Temperatures and Batteries
  2. Replace batteries with quality, standard alkaline or lithium batteries such as Energizer or Duracell.
  3. If this does not resolve the issue, please send in for repairs.
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