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Contact Us

We are here to help.

Get in touch via email or chat.

As seasonal call volumes increase, it would help us out if you would consider email or chat!

Email Us

By submitting your personal information, you acknowledge that PRADCO Outdoor Brands will collect and process your information in accordance with its Privacy Policy, including the categories and purposes of use for such information as described here.

Please Note: You will receive a reply from a PRADCO Outdoor Brands email address.

Chat or Request a Call Back

Look for the green Support widget in the lower righthand corner of your screen to start a chat.

Our business hours are 7 days a week, 8:00am - 4:00pm CST.

Mailing Address(not for returns)

Moultrie Products
Attn: Customer Service
P.O. Box 1925
Birmingham, AL 35201

For warranty and returns information, click here.

Moultrie Support


We've put together a robust library of commonly asked questions and the answers to them. Click on the question mark icon above to access our FAQ section. If you have a question you can't find the answer to, please fill out the Email Us page.


Interested in learning more about Moultrie products? Have questions about your camera, feeder or accessories? Send us an email with details about your questions and one of our trained customer service representatives will get back with you. 


Join the Moultrie community in asking and answering questions about Moultrie products and sharing your passion for the outdoors. Get in-depth info and reviews from Moultrie customers.


Need to update your camera? Click the Firmware icon above, scroll down and select your camera model and click the firmware updated needed.