Definition of Terms

• Authorized Dealer – authorized dealers purchase products directly from us or one of our distributors. Unauthorized dealers may not actually stock our products in their warehouse so that they will have them available to ship to you immediately. Unauthorized dealers may be selling previously owned, defective, or counterfeit merchandise. Authorized internet dealers will have a Moultrie logo on their site. Clicking on this logo will direct you back to our website to confirm that the store is an authorized dealer. We are not able to warranty items that have been purchased from unauthorized dealers.
• Custom and Default Settings – Any time you change the setting on your camera you are customizing the camera. If you set the camera to default it will erase any changes you have made and return the camera to the factory settings it had when it came out of the box.
• Camera ID – This is simply a name for your camera. You may want to put your name or camera one and camera two if you have multiple cameras. It is also useful to put the location. The CAMERA ID will print on the info strip of your pictures.

• Error Codes – Some model cameras have a self diagnostic test feature. These models include I-40, I40RT, 50-I, I-60, M-40, and M-60. In order to properly perform the diagnostic test we suggest that you lay the camera down on a flat surface. You must cover the light sensor with a solid object such as a battery, your SD card, or a coin. Simply putting your finger over the sensor will not block the light from the sensor and you will not get a proper flash test. When the camera is testing the sensor you need to wave your hand in front of the camera. The camera will prompt you to do this at the appropriate time. Please click here for a list of error codes and what they mean.

  The DGW4.0, D-40, D-40S, D-40G-1, CDC5.0, and CDC5.0Vdo not have a diagnostic test and will not display error codes. When these cameras are in their delay between pictures there will be an "E:" followed by a number on the screen. This is your EVENTS, it is a count of the total number of times the camera has been triggered. You can reset this count back to zero by going to "RESET EVENTS" in your SETUP menu.

  The mode button on the camera is meant for you to just press and release. If you hold the button down the camera will display "TRG SIC RSND PWO". This is just programming information and has no significance.

• Events – The events is a count of the total number of times the camera has been triggered. It is not an actual representation of pictures but it is a way of tracking the activity around your camera. If the camera is set up to take pictures in a multi-shot burst it will only register as one event even if it takes two or three pictures. The count will continue to increase until you reset it to zero. This can be done by going to "RESET EVENTS" in your SETUP menu.
• Feeder Kit – Is the term used to describe the motorized distribution device on the bottom of the feeder. The feeder kit can be purchased separately or on various containers and drums.
• Game Spy Management System – Moultrie's scouting system comprised of the following three components: compatible game camera, GPS modem, and the website. The modem sends pictures to the private access website. On the website you will have a password protected account where you can view your pictures. You can also store, organize, edit, and share your pictures. From the site you can remotely change camera settings and monitor battery life. It also has the capability to plot and view locations of game activity using GPS coordinates.
• Hibernating – The camera will go into "hibernation" when it is left in HANDHELD mode. It will say "HIBERNATING" on the screen.
• Image Delay – This is the delay time between pictures. The camera will go into DELAY after a picture is taken. If your camera is set up to take Multi-Shots, it will go into DELAY after the last picture in the burst is taken.
• Laser Aim – This is a tool you can use to position your camera. The laser aim is most useful for pointing your camera in the direction you would like to capture.
• IR AIM Test – This is a positioning tool. You should only turn this feature on when you are setting your camera up in the field. You are not actually turning your sensor on and off and the camera will not take pictures while it is in this mode. When you activate this feature the status light will come on when you have tripped the camera. In other words, when the camera sees you the status light will blink.
• Proof of Purchase - An acceptable proof of purchase must be from an authorized Moultrie dealer  and contain the following three elements:
  1. The name of the retailer or store where it was purchased
  2. The date of the purchase
  3. The name of the product that was purchased

  In most cases this will be a cash register receipt. If the item was purchased on the internet or mail order catalog you should have a copy of an order confirmation or a shipping document such as a packing slip that would contain the required information. A credit card statement is NOT an acceptable form of proof of purchase. If you are unable to locate your proof of purchase, we suggest that you contact the store where it was purchased and request a copy of your receipt. In most cases a retailer can reissue a receipt if you paid with a credit or debit card.

• Shutter Button – The shutter button has two functions. You press the shutter button to take a picture in HANDHELD mode and it also acts as your play button when viewing videos on the television.
• Time Lapse Frequency – The time lapse frequency is only relevant when using the camera in Time lapse Mode. In this mode the camera will only take a picture at the time and frequency you have set; it will no longer be triggered automatically by the presence of an animal. The time lapse frequency can be set for as little as one hour and as much as 24 hours. This is essentially the delay between time lapse pictures or how long the camera will wait before it takes another picture. When you leave the camera in AUTO mode the TIME LAPSE FREQUENCY has no significance and it will not matter what you set it to.
• Time Lapse Start – The TIME LAPSE START and TIME LAPSE FREQUENCY are only relevant when using the camera in TIME LAPSE MODE. In this mode the camera will only take a picture at the time and frequency you have set; it will no longer be triggered automatically by the presence of an animal. The time lapse start should be the time of day in military time that you would like the camera to start taking pictures. It will take a picture at this time and then continue to take pictures at the FREQUENCY you have set. When you leave the camera in AUTO mode the TIME LAPSE START has no significance and it will not matter what you have set it to.
• Security Code – This is a password feature designed to protect your camera from tampering and to prevent a thief from being able to use the camera. If you choose to enter a password it is important that you remember the code you have entered. We suggest writing down the password in a safe place. The only way to have the camera unlocked is by sending it in to us. There is a charge of $25, and to protect the integrity of the password feature we require a copy of your proof of purchase. No exceptions will be made to this policy.