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Frequently Asked Questions
Online Ordering
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Warranty Policies
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Digital Game Cameras
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Batteries
Moultrie Online Ordering and Checkout Process
How do I create a user id and password and how many characters does it require?
I cannot remember my password, how can I get it?
Is there a minimum on what I need to order?
I have a coupon code but don't see where to enter it?
What are the shipping charges?
How long does it take to ship and deliver my order?
How can I track my order?
How do I know if my order was processed?
Why am I charged state tax?
Why can't I order an item that say "Temporarily Out of Stock"?
What is a CVV code and where can I find it?
Can I add to or alter my order once it has been placed?
My credit card is coming back with an error, what does this mean?
Why will your site not accept my credit card?
Is there a method of placing and order other than the website?
I cannot see any images on Moultrie's website. What is wrong?
Why doesn't my Local Dealer carry the product I'm searching for?
Does Moultrie ship to Canada?
Moultrie Warranty Policies
If I do have a problem with my product, should I take it back to where I bought it from or send it back to you?
Does my Moultrie product have a warranty and what does it cover?
What is not covered under my warranty?
How do I get my Moultrie product repaired?
If I need to call your customer service, what are your hours of operation?
If I have to send my Moultrie product back, what should I include with it?
How should I send the product back?
How long does it take to get a product repaired?
What if a product malfunctions after I have already sent it back once?
Do I need to fill out and return the warranty card that came with my product?
Moultrie Digital Game Cameras
Does my camera have a motion sensor?
Why does my camera take pictures of landscape with no animals in them?
How should I mount my camera?
Will weather affect my camera?
If I want to use the expanded memory, what brand memory card should I use?
How long can I expect the battery to last in my camera?
What delay time should I choose between pictures?
How do I view my pictures?
Can I use a solar panel on my unit?
Does the new Camera PowerPanel recharge the D-cell batteries in the camera?
Can I use the Camera PowerPanel with other brands’ game cameras?
Can I use my camera to take video clips at night?
How can I delete single images from my camera?
I notice a red glow coming from the lights on my I-series infrared camera, is this normal?
Many of my pictures are completely white, how can I fix this?
Why are there more Events recorded than pictures taken?
What is time lapse mode?
Moultrie Feeder Batteries
What type battery should I use in feeders and cameras?
How long do I need to charge my batteries?
Will my solar panel keep my battery charged?
Will weather affect my battery’s performance?
Can I use my car battery charger to charge my feeder battery?
Will my 6-volt feeder run on 12 volts?
Will the Moultrie Pro Magnum and Feed Caster run on a 6-volt lantern battery?
If my battery goes dead, should I recharge it immediately?
What is the overall life of my rechargeable battery?
How do I test my battery?
Internet Specials
440 lb. Game Scale
Photo Gallery
Wisconsin bear cubs
Featured Products
15 Gallon Sprayer with 10ft Boomless
Moultrie Feeders Fulfills Your Hunting and Wildlife Management Needs with High Quality Deer Feeders, Game Cameras and More
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